Refund policy

退貨/退款政策

申請退款

愛上柑仔殿秉承「誠信」的經營，以用戶為中心為思想理念，所銷售的商品均採自正規供貨商，堅持保障，承諾售後無憂。

無憂退貨的期限，自您收到商品24小時內提出要求。當客服收到您的退貨請求，請確認滿足退貨要求情況下，會盡快通過退貨申請並在完成退貨後將商品交易款項退還至您的購買賬戶。

支持無憂退貨的情況及要求，主要有:
1. 商品損壞(附照片證明)
2. 商品本身問題，但不包含保質期較短的食品、贈品、貼身使用等特殊商品) 不享有退貨政策。

請聯繫我們至 i3Gmdcs@gmail.com，提供:
1. 訂單編號
2. 日期、電子郵件和電話號碼
3. 損壞商品、或以其他方式無法使用的物品的照片證明退款會立即處理，但可能需要5-10個工作日才看銀行或信用卡帳戶中的資金，具體取 決於您的銀行。 您不會在 i3Gamadian 帳戶中看到退款。

 

Return/Refund Policy

Requesting a refund

To request a refund due to order issues, you must make your request within 24 hours of your delivery.

Let us know as soon as possible if your order—

Is missing items that you were charged for on the final receipt
Contains damaged, spoiled, or otherwise unusable items ( with photo proof) Please provide the following information when making a request for refund.

Order number
Date, email and phone number
Photo proof of spoiled, damaged or otherwise unusable items.

To start a refund, you can contact us at i3Gmdcs@gmail.com.

Refunds are processed immediately, but it may take 5-10 business days to see the funds in your bank or credit card account, depending on your bank. You won't see refunds in your i3Gamadian account.

Note: Refunds are subject to certain conditions.